Our Mission

The Hartford Area Cable Television Advisory Council (HACTAC) is a volunteer board mandated by the Connecticut State Legislature.

Its mission is to advocate the best possible service for cable television customers within the six town Hartford franchise and to support the services of public, educational and governmental access.

It also acts as an advisory body to the Department of Public Utility Control (DPUC), the regulatory body for the cable television industry in Connecticut.

HACTAC meets regularly to discuss with the provider(s) such issues as franchise renewal and changes in cable service, in addition to consumer preferences and complaints.

Please feel free to contact HACTAC members in your town (who we are) and offer your comments and suggestions about COMCAST and what HACTAC might be able to do to better inform and represent COMCAST subscribers.

Local Access Channels in Towns